Titles: Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction - Digital Collections - National Library of Medicine Search Results

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1. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction

Publication:: New York, N.Y. : Commonwealth Fund, [2008]
Subject(s):: Benchmarking
Hospitals, University
Organizational Case Studies
Organizational Innovation
Patient Satisfaction
Employee Incentive Plans
Forecasting
Leadership
Process Assessment (Health Care)
Quality Assurance, Health Care
Quality Indicators, Health Care -- statistics & numerical data
Quality Indicators, Health Care -- trends
Humans
North Carolina
United States