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51. Partnering to succeed: how small health centers can improve care and thrive under value-based payment

53. Memorial Healthcare System: a public system focusing on patient- and family-centered care

54. Oklahoma Heart Hospital: clinician leaders establish culture of quality

56. Public views on U.S. health system organization: a call for new directions

57. Parkwest Medical Center: focusing on patient and staff satisfaction

58. Scott & White Healthcare: opening up and embracing change to improve performance

59. The path to a high performance U.S. health system: a 2020 vision and the policies to pave the way

60. St. Luke's Medical Center: bottom-up approach to quality improvement in pneumonia care