1. Improving the patient experience: best practices for safety-net clinic redesign Author(s): Joseph, Anjali. Publication: Oakland, Calif. : California HealthCare Foundation, c2009 Subject(s): Facility Design and ConstructionHealth Facility EnvironmentPatient SatisfactionPatient-Centered CareAmbulatory Care FacilitiesCommunity Health CentersEvidence-Based PracticeOrganizational Case StudiesHumansCalifornia