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21. Medicaid personal care services: more harmonized program requirements and better data are needed : testimony before the Subcommittee on Oversight and Investigations, Committee on Energy and Commerce, House of Representatives

22. Veterans Affairs: improper payment estimates and ongoing efforts for reduction : testimony before the Subcommittee on Oversight and Investigations, Committee on Veterans' Affairs, House of Representatives

26. Promoting the appropriate use of health care services: research and policy priorities

27. Developmental screening in primary care: the effectiveness of current practice and recommendations for improvement

29. The comprehensive congressional health reform bills of 2009: a look at health insurance, delivery system, and financing provisions

30. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction