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1. Touchscreen check-in: kiosks speed hospital registration

2. Workflow redesign: a model for California clinics

3. Patient experiences with family planning in community health centers

4. Money Follows the Person 2015 Annual Evaluation Report: final report

7. Improving end-of-life care in California's nursing homes

8. No appointment needed: the resurgence of urgent care centers in the United States

9. Survey compares adult and pediatric chronic condition management in primary care practices

10. 10 things to know about Medicaid: setting the facts straight

12. Addressing patients' social needs: an emerging business case for provider investment

13. Integrating behavioral health into primary care: a technology assessment : final report

14. Palliative care in the outpatient setting: a comparative effectiveness report : final report

16. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction

17. Brigham and Women's Hospital: "moving the needle" takes people, processes, and leadership

18. Building medical homes: lessons from eight states with emerging programs

20. Struggling to stay on track: participants share benefits and barriers to completing the National Diabetes Prevention Program

22. Learning from high performance health systems around the globe: invited testimony : Senate Health, Education, Labor, and Pensions Committee hearing on "Health Care Coverage and Access : Challenges and Opportunities"

24. Hutcheson Medical Center: focusing on personal interactions

25. The Hospital at Home model: bringing hospital-level care to the patient

26. Supporting patients through serious illness and the end of life: Sutter Health's AIM model

29. Managing patient access and flow in the emergency department to improve patient safety

30. Be prepared: reducing nursing home transfers near end of life

31. The building blocks of high-performing primary care: lessons from the field

32. Taking it to the next level: using innovative strategies to expand options for self-direction

34. Experienced voices: what do dual eligibles want from their care? : insights from focus groups with older adults enrolled in both Medicare and Medicaid

36. VA health care: Additional action needed to assess the medical scribe pilot : report to congressional committees

37. State estimates of limited English proficiency (LEP) by health insurance status

39. An illustrative analysis of Medicare Options Compare: what's there and what's not

40. Removing barriers to advanced practice registered nurse care: hospital privileges

42. Removing barriers to advanced practice registered nurse care: home health and hospice services

43. Defense health care: DOD surveys indicate beneficiary experience generally unchanged in first year of TRICARE select : report to Congressional committees

45. Public satisfaction with the NHS and social care in 2021: results from the British Social Attitudes survey

46. Munson Medical Center: constant focus on patient satisfaction

47. Oklahoma Heart Hospital: clinician leaders establish culture of quality

48. Organizing for higher performance: case studies of organized delivery systems : series overview, findings, and methods

49. Public views on shaping the future of the U.S. health system

50. Public views on U.S. health system organization: a call for new directions