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12. Addressing patients' social needs: an emerging business case for provider investment

13. Integrating behavioral health into primary care: a technology assessment : final report

14. Palliative care in the outpatient setting: a comparative effectiveness report : final report

16. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction

17. Brigham and Women's Hospital: "moving the needle" takes people, processes, and leadership

18. Building medical homes: lessons from eight states with emerging programs

20. Struggling to stay on track: participants share benefits and barriers to completing the National Diabetes Prevention Program