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Start Over Subjects Patient Satisfaction ✖Remove constraint Subjects: Patient Satisfaction Subjects Organizational Case Studies ✖Remove constraint Subjects: Organizational Case Studies

1. Touchscreen check-in: kiosks speed hospital registration

Publication:
Oakland, Calif. : California HealthCare Foundation, c2009
Subject(s):
Admitting Department, Hospital
Appointments and Schedules
Diffusion of Innovation
Electronic Data Processing
Patient Admission
Patient Participation
Patient Satisfaction
Attitude to Computers
Computers
Equipment Design
Organizational Case Studies
Software
Systems Integration
User-Computer Interface
Humans
California

2. Workflow redesign: a model for California clinics

Publication:
Oakland, Calif. : California HealthCare Foundation, [2010]
Subject(s):
Efficiency, Organizational
Health Services Needs and Demand
Practice Management, Medical -- organization & administration
Process Assessment (Health Care)
Task Performance and Analysis
Cooperative Behavior
Health Care Surveys
Health Services Accessibility
Models, Organizational
Organizational Case Studies
Patient Satisfaction
Humans
California

4. Addressing patients' social needs: an emerging business case for provider investment

Author(s):
Bachrach, Deborah, author
Pfister, Helen, author
Wallis, Kier, author
Lipson, Mindy, author
Manatt, Phelps & Phillips. Manatt Health Solutions, author.
Publication:
[New York, N.Y.] : Commonwealth Fund, 2014
Subject(s):
Commerce
Health Promotion -- economics
Health Promotion -- methods
Social Determinants of Health
Forecasting
Health Care Costs
Health Promotion -- legislation & jurisprudence
Health Promotion -- trends
Models, Economic
Organizational Case Studies
Patient Satisfaction
Reimbursement, Incentive
Social Environment
Socioeconomic Factors
Humans
United States
United States.

5. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction

Publication:
New York, N.Y. : Commonwealth Fund, [2008]
Subject(s):
Benchmarking
Hospitals, University
Organizational Case Studies
Organizational Innovation
Patient Satisfaction
Employee Incentive Plans
Forecasting
Leadership
Process Assessment (Health Care)
Quality Assurance, Health Care
Quality Indicators, Health Care -- statistics & numerical data
Quality Indicators, Health Care -- trends
Humans
North Carolina
United States

6. Brigham and Women's Hospital: "moving the needle" takes people, processes, and leadership

Publication:
New York, N.Y. : Commonwealth Fund, [2008]
Subject(s):
Benchmarking
Hospitals, Voluntary
Leadership
Organizational Case Studies
Organizational Innovation
Patient Satisfaction
Health Care Surveys
Process Assessment (Health Care)
Quality Assurance, Health Care
Quality Indicators, Health Care -- statistics & numerical data
Humans
Massachusetts
United States

7. Hutcheson Medical Center: focusing on personal interactions

Publication:
New York, N.Y. : Commonwealth Fund, [2008]
Subject(s):
Benchmarking
Clinical Protocols
Data Collection
Hospitals, Community
Hospitals, Voluntary
Organizational Case Studies
Organizational Innovation
Patient Satisfaction
Professional-Patient Relations
Information Dissemination
Leadership
Models, Organizational
Nursing Care
Organizational Culture
Quality Assurance, Health Care -- organization & administration
Quality Indicators, Health Care -- statistics & numerical data
Humans
Georgia
United States

9. Munson Medical Center: constant focus on patient satisfaction

Author(s):
Silow-Carroll, Sharon, author
Publication:
[New York, N.Y.] : Commonwealth Fund, December 2008
Subject(s):
Benchmarking
Continuity of Patient Care -- organization & administration
Hospitals, Voluntary
Organizational Case Studies
Patient Satisfaction
Professional-Patient Relations
Total Quality Management
Health Care Surveys
Nursing Staff, Hospital -- supply & distribution
Patient Care Team
Personnel Staffing and Scheduling
Quality Assurance, Health Care
Workload -- standards
Humans
Michigan
United States

10. Oklahoma Heart Hospital: clinician leaders establish culture of quality

Author(s):
Silow-Carroll, Sharon, author
Publication:
New York, N.Y. : Commonwealth Fund, April 2009
Subject(s):
Cardiac Care Facilities -- organization & administration
Hospitals, Proprietary
Leadership
Organizational Case Studies
Organizational Culture
Process Assessment, Health Care -- organization & administration
Quality Assurance, Health Care -- organization & administration
Cardiology
Clinical Protocols -- standards
Communication
Medical Informatics Applications
Nursing Staff, Hospital
Ownership
Patient Satisfaction
Personnel Staffing and Scheduling
Physicians
Practice Guidelines as Topic
Quality Indicators, Health Care -- statistics & numerical data
Humans
Oklahoma
United States