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31. An illustrative analysis of Medicare Options Compare: what's there and what's not

32. Removing barriers to advanced practice registered nurse care: hospital privileges

34. Removing barriers to advanced practice registered nurse care: home health and hospice services

35. Munson Medical Center: constant focus on patient satisfaction

36. Oklahoma Heart Hospital: clinician leaders establish culture of quality

37. Organizing for higher performance: case studies of organized delivery systems : series overview, findings, and methods

38. Public views on U.S. health system organization: a call for new directions

39. Rhode Island's Pediatric Practice Enhancement Project: parents helping parents and practitioners

40. Promoting a healthier NYC workforce: findings from in-person and online programs to prevent diabetes