1. Helping patients plug in: lessons in the adoption of online consumer tools Publication: Oakland, Calif. : California HealthCare Foundation, c2008 Subject(s): Diffusion of InnovationInformation Management -- organization & administrationInternetPatient ParticipationPatient-Centered CareAppointments and SchedulesDelivery of Health CareEfficiency, OrganizationalElectronic MailMedical Records Systems, ComputerizedModels, OrganizationalHumansUnited States