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1. Service center: the California Health Benefit Exchange as a consumer destination

2. Early implementation of the health coverage tax credit in Maryland, Michigan, and North Carolina: a case study summary

3. Taking it to the next level: using innovative strategies to expand options for self-direction

8. Can 1 + 1 = 3?: a look at hybrid insurance products with long-term care insurance

9. California health insurers: large insurers remain on top

10. Choosing providers for select services and procedures: consumers' experiences and preferences