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11. The Deficit Reduction Act of 2005: an overview of key Medicaid provisions and their implications for early childhood development services

12. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction

13. Brigham and Women's Hospital: "moving the needle" takes people, processes, and leadership

14. Community Care of North Carolina: building community systems of care through state and local partnerships

15. Gaston Memorial Hospital: driving quality improvement with data, guidelines, and real-time feedback

16. Gundersen Lutheran Health System: performance improvement through partnership

17. A high performance health system for the United States: an ambitious agenda for the next president

18. Henry Ford Health System: a framework for system integration, coordination, collaboration, and innovation

19. High performance health care for vulnerable populations: a policy framework for promoting accountable care in Medicaid

20. Health care in the two Americas: findings from the Scorecard on State Health System Performance for Low-Income Populations, 2013