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1. Luther Midelfort Mayo Health System: laying tracks for success

2. Aiming higher: results from a state scorecard on health system performance, 2009

3. Aiming higher for health system performance: a profile of seven states that perform well on the Commonwealth Fund's 2009 state scorecard

4. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction

5. Brigham and Women's Hospital: "moving the needle" takes people, processes, and leadership

6. Gaston Memorial Hospital: driving quality improvement with data, guidelines, and real-time feedback

7. Gundersen Lutheran Health System: performance improvement through partnership

8. Henry Ford Health System: a framework for system integration, coordination, collaboration, and innovation

9. Hutcheson Medical Center: focusing on personal interactions