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73. First interim evaluation of California's Health Homes Program (HHP)

74. Memorial Healthcare System: a public system focusing on patient- and family-centered care

75. The New York City Health and Hospitals Corporation: transforming a public safety net delivery system to achieve higher performance

76. On the road to a high performance health system: changing course and making history : invited presentation : House of Representatives Steering and Policy Committee : Forum on the Urgent Need for Health Care Reform

77. Organizing for higher performance: case studies of organized delivery systems : series overview, findings, and methods

78. A new era in American health care: realizing the potential of reform

79. Promising practices for patient-centered communication with vulnerable populations: examples from eight hospitals

80. Parkwest Medical Center: focusing on patient and staff satisfaction