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1. Trendspotting: how IT triggers better care in nursing homes

4. Reinventing health care delivery: innovation and improvement behind the scenes

6. Luther Midelfort Mayo Health System: laying tracks for success

7. Marshfield Clinic: health information technology paves the way for population health management

8. Evaluation of the Medi-Cal Plan/Practice Improvement Project: executive summary

12. Creating a culture for innovation and risk taking in transformative times

14. Duke University Hospital: organizational and tactical strategies to enhance patient satisfaction

15. Brigham and Women's Hospital: "moving the needle" takes people, processes, and leadership

16. Confronting costs: stabilizing U.S. health spending while moving toward a high performance health care system

17. Early adopters of the accountable care model: a field report on improvements in health care delivery

18. Flowers Hospital: nearing perfection on core measures

19. Gaston Memorial Hospital: driving quality improvement with data, guidelines, and real-time feedback

20. Geisinger Health System: achieving the potential of system integration through innovation, leadership, measurement, and incentives