1. Reducing ambulance diversion in California: strategies and best practices Publication: [Oakland, Calif.] : California HealthCare Foundation, [2009] Subject(s): Ambulances -- statistics & numerical dataEmergency Service, Hospital -- statistics & numerical dataHospital Bed CapacityInterinstitutional RelationsPatient Admission -- statistics & numerical dataPatient Transfer -- statistics & numerical dataRegional Health Planning -- organization & administrationAmbulances -- economicsBed OccupancyCrowdingEmergency Service, Hospital -- economicsHealth Services AccessibilityPatient Admission -- economicsPatient Transfer -- economicsHumansCaliforniaUnited States
2. Managing patient access and flow in the emergency department to improve patient safety Publication: [Harrisburg, Pa.] : Pennsylvania Patient Safety Authority, c2010 Subject(s): Efficiency, OrganizationalEmergency Service, Hospital -- trendsHealth Services AccessibilityProcess Assessment (Health Care) -- standardsSafety Management -- organization & administrationCommunicationCrowdingEmergency Service, Hospital -- utilizationForecastingPatient SatisfactionRisk ManagementTime FactorsTriage -- methodsHumansUnited States
