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Start Over Subjects Patient Satisfaction ✖Remove constraint Subjects: Patient Satisfaction Authors Silow-Carroll, Sharon, author ✖Remove constraint Authors: Silow-Carroll, Sharon, author

2. Munson Medical Center: constant focus on patient satisfaction

Author(s):
Silow-Carroll, Sharon, author
Publication:
[New York, N.Y.] : Commonwealth Fund, December 2008
Subject(s):
Benchmarking
Continuity of Patient Care -- organization & administration
Hospitals, Voluntary
Organizational Case Studies
Patient Satisfaction
Professional-Patient Relations
Total Quality Management
Health Care Surveys
Nursing Staff, Hospital -- supply & distribution
Patient Care Team
Personnel Staffing and Scheduling
Quality Assurance, Health Care
Workload -- standards
Humans
Michigan
United States

3. Oklahoma Heart Hospital: clinician leaders establish culture of quality

Author(s):
Silow-Carroll, Sharon, author
Publication:
New York, N.Y. : Commonwealth Fund, April 2009
Subject(s):
Cardiac Care Facilities -- organization & administration
Hospitals, Proprietary
Leadership
Organizational Case Studies
Organizational Culture
Process Assessment, Health Care -- organization & administration
Quality Assurance, Health Care -- organization & administration
Cardiology
Clinical Protocols -- standards
Communication
Medical Informatics Applications
Nursing Staff, Hospital
Ownership
Patient Satisfaction
Personnel Staffing and Scheduling
Physicians
Practice Guidelines as Topic
Quality Indicators, Health Care -- statistics & numerical data
Humans
Oklahoma
United States