Subjects: Benchmarking and Patient Satisfaction / Authors: Silow-Carroll, Sharon, author - Digital Collections - National Library of Medicine Search Results

Start Over Subjects Benchmarking ✖ Subjects Patient Satisfaction ✖ Authors Silow-Carroll, Sharon, author ✖

1. The Valley Hospital: leaders set the tone for patient service and satisfaction

Author(s):: Silow-Carroll, Sharon, author
Publication:: [New York, N.Y.] : Commonwealth Fund, May 2009
Subject(s):: Benchmarking
Hospitals, Voluntary
Leadership
Organizational Case Studies
Patient Satisfaction
New Jersey
United States

2. Munson Medical Center: constant focus on patient satisfaction

Author(s):: Silow-Carroll, Sharon, author
Publication:: [New York, N.Y.] : Commonwealth Fund, December 2008
Subject(s):: Benchmarking
Continuity of Patient Care -- organization & administration
Hospitals, Voluntary
Organizational Case Studies
Patient Satisfaction
Professional-Patient Relations
Total Quality Management
Health Care Surveys
Nursing Staff, Hospital -- supply & distribution
Patient Care Team
Personnel Staffing and Scheduling
Quality Assurance, Health Care
Workload -- standards
Humans
Michigan
United States