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Start Over Subjects Benchmarking ✖Remove constraint Subjects: Benchmarking Authors Silow-Carroll, Sharon, author ✖Remove constraint Authors: Silow-Carroll, Sharon, author

2. Munson Medical Center: constant focus on patient satisfaction

Author(s):
Silow-Carroll, Sharon, author
Publication:
[New York, N.Y.] : Commonwealth Fund, December 2008
Subject(s):
Benchmarking
Continuity of Patient Care -- organization & administration
Hospitals, Voluntary
Organizational Case Studies
Patient Satisfaction
Professional-Patient Relations
Total Quality Management
Health Care Surveys
Nursing Staff, Hospital -- supply & distribution
Patient Care Team
Personnel Staffing and Scheduling
Quality Assurance, Health Care
Workload -- standards
Humans
Michigan
United States

3. St. Mary's Health Center: focus on core measures improves quality

Author(s):
Silow-Carroll, Sharon, author
Publication:
New York, N.Y. : Commonwealth Fund, April 2009
Subject(s):
Guideline Adherence -- organization & administration
Hospitals, Religious
Hospitals, Voluntary
Organizational Case Studies
Process Assessment, Health Care -- organization & administration
Abstracting and Indexing
Attitude of Health Personnel
Benchmarking
Clinical Protocols -- standards
Medical Audit
Practice Guidelines as Topic
Quality Indicators, Health Care -- statistics & numerical data
Humans
Missouri
United States
Centers for Medicare & Medicaid Services (U.S.)