1. Parkwest Medical Center: focusing on patient and staff satisfaction Author(s): Edwards, Jennifer N., author Publication: [New York, N.Y.] : Commonwealth Fund, May 2009 Subject(s): Attitude of Health PersonnelBenchmarkingHospitals, CommunityHospitals, VoluntaryJob SatisfactionOrganizational Case StudiesOrganizational CultureProcess Assessment, Health Care -- organization & administrationQuality Assurance, Health Care -- organization & administrationData CollectionEmployee Incentive PlansInservice TrainingLeadershipPatient-Centered CareQuality Indicators, Health Care -- statistics & numerical dataHumansTennesseeUnited States
