1. Lessons from Amazon.com for health care and social service agencies Author(s): Brown, Eric. Publication: Oakland, Calif. : California HealthCare Foundation, [2009] Subject(s): CommerceComputer Communication Networks -- organization & administrationContinuity of Patient CareDatabase Management SystemsInternetModels, OrganizationalSystems IntegrationAccess to InformationHealth FacilitiesSocial WorkHumansCalifornia